Contact & support.

Plugin support

For questions about installing, configuring or troubleshooting the plugin, use the support forum on the plugin's WordPress.org page — that keeps answers public so the next person with the same question finds them. Include your WordPress and PHP versions and what you have already tried.

Email

For everything that does not belong in a public forum — privacy requests under the privacy policy, licensing questions, press, partnerships:

Security reports

If you believe you have found a security vulnerability in the plugin, please do not post it publicly. Email the address above with "SECURITY" in the subject line and reasonable detail to reproduce the issue. We will acknowledge your report, keep you informed while it is fixed, and credit you in the release notes if you would like that.

Who is behind this

The plugin and this site are built and maintained by G. Schad, an independent WordPress and Linux web-server security specialist working as WP Server Guard. If your question is really about a site that has been compromised, a security audit, or a server that needs hardening, that is the better address: write to security@wpserverguard.com rather than here and it reaches the same person at the right desk.

What to expect

This is a small operation, not a support department. We read everything; expect a reply within a few business days, faster for security reports.